LoanCare's Strengths

At LoanCare, we recognize that our clients have many subservicers from which to choose. The most compelling reason to choose LoanCare is our excellent reputation in this business for providing quality service to our clients and their customers/members. The following are other key reasons to choose LoanCare:

1. LoanCare is Now Part of LandAmerica ’s Family of Companies - With its financial strength and variety of other real estate transaction service offerings, LandAmerica brings value to every client relationship.

2. “LoanInfo Access” – A way for clients to access loan information via the Internet. LoanCare’s clients can be linked directly into our servicing system via the Internet. Now clients can view individual loans using the same screens LoanCare uses to service the loans.

3. “Myloancare.com” – A way for borrowers to access loan information via the Internet. Borrowers have access to important information about their loans 24 hours a day, seven days a week. Borrowers will feel a greater sense of control over their loan activities with this feature.

4. Private Label Program - Powerful, Flexible and Economical – Our unique private label program consistently keeps the client’s name in front of the borrowers resulting in greater customer/member retention, stronger brand recognition and increased market opportunities.

5. HELOC Servicing– LoanCare specializes in subservicing equity lines of credit.

6. LoanCare Servicing Transfer Team – This feature is for clients who intend to transfer servicing but do not have the time or the resources to get the project started. LoanCare will create an action team and travel to a client’s office to perform transfer duties on a contract basis.

7. Accessible Managers – We encourage our clients to contact our servicing managers directly. By giving our clients direct access to our managers, we eliminate unnecessary handoffs between managers, ensure all questions/issues are resolved the first time and ensure that the solution is properly communicated with the client.

8. Subservicing Service Release Loans – Because many of the operational risks and headaches associated with mortgage servicing exist in both servicing retained and release programs, many of our clients engage us to subservice their loans sold servicing released. This product/service is sometimes called “Interim Servicing.”

9. Monthly Billing Statements and eStatements – We send monthly billing statements to each borrower providing a number of benefits over sending coupon books. For example, statements contain valuable loan information for the borrower. Also, a billboard ad appears at the center of each statement designed to send customized messages to borrowers. In addition, monthly statements have been known to enhance mortgage collections, etc.

10. Quarterly Newsletters – Once each quarter, LoanCare produces and distributes a newsletter to our clients containing information and news about the company, our staff and interesting tidbits of information about the subservicing business.

At the “Center” of Your Servicing Needs