LoanCare Service Center

LoanCare Servicing Center, a wholly owned subsidiary of LandAmerica Financial Group, Inc., is a Virginia corporation established in 1985 and a national subservicing leader since 1991. At the present time, we subservice loans for more than 100 companies in 50 states.

At any given time LoanCare is ranked approximately 8th in size among the top national subservicers according to industry trade publications.

LoanCare boasts a seasoned loan servicing team with senior managers averaging over 17 years experience in the mortgage industry. Subservicing is our core competency, it is not a sideline business or a way to fill excess capacity. LoanCare is not a lender, therefore, we do not compete with our clients for loan origination business. We do not own servicing rights which can be a distraction for other subservicers.

With LoanCare's experienced staff in the mortgage industry, we also specialize in servicing seller-financed transactions. Our Seller Finanace Division is equipped to act as a neutral third party, the Servicing Agent, to ensure accurate, reliable and proper administration of a contract between the seller of a mortgage transaction, who holds a Mortgage or a Deed of Trust, and the buyer of the property.

LoanCare specializes in the needs of the financial service industry’s “middle market”. Too often small to mid-sized companies with loan servicing needs are turned away by our competitors because they do not meet certain minimum size requirements. At LoanCare, we are in business to support the servicing needs of all types and sizes of companies and we do not have minimum loan count requirements or onerous minimum monthly fees.

For residential mortgage loans, LoanCare utilizes the Fidelity Information Systems, Inc. MSP Servicing System, the most widely used such mortgage servicing system in the industry. The system is modular based and enhancements are available to support a variety of servicing needs.

LoanCare's Seller Finance Division utilizes an online account management site. MyLoancare.com (powered by Noteminder), which allows customers to easily and securely manage their account being serviced.

LoanCare possesses an exceptional Information Technology team that has developed a number of proprietary applications linked to the Fidelity System.

Our statement of “personalized service” is a fact, not a claim, because it can be measured. We have solid references and a host of clients who will speak highly of the quality of service they receive from LoanCare. We have dozens of clients that have been with us for five years or longer.

Combining strategic, technical, operational and organizational expertise with proven, disciplined approaches, LoanCare builds solutions that get results. With one of the most recognized teams and advanced systems, please know that you will receive the exceptional and personalized service you deserve.