Corporate Headquarters

LoanCare LLC, a ServiceLink Company
NMLS# 2916
3637 Sentara Way
Virginia Beach, VA 23452


Sales Support

Please do not send customer inquiries to the email address directly below. Members on this team are not authorized to assist customers needing assistance. Read further down the page for customer service options.


For more information about our products and services, or becoming a client of LoanCare, please email


Seller Finance Support

4330 W. Chandler Boulevard
Chandler, AZ 85226

For more information about Seller Finance products and services, please email


Customer Support

We value our customers’ time and want to provide the highest level of service we can in servicing your loan. Our dedicated team of specialists in the Customer Care Center is eager to assist you in any way they can.



LoanCare does not provide any type of financing, we only service the loans after they have closed with lenders that subcontract their home loan servicing to us. If you are interested in exploring your options, you will need to start by calling 800.274.6600 or visiting


For insurance inquiries, please contact our Insurance Department:

  • Direct dial to 1-866-822-0890.
  • To fax evidence of insurance, please call 843-413-7127.
  • Mail Mortgagee Clause/Insurance documentation to:LoanCare, LLC
    P.O. Box 202049
    Florence, SC 29502-2049


If you are a third party looking to assist one of our customers, please direct your inquiry as follows:


If you have a question not covered in the items listed above, please contact the Customer Care Center at 800.274.6600 or by visiting



Career Opportunities

Please visit our Careers page to learn more about the career opportunities available with LoanCare.