COMPONENT SERVICING

COMPONENT SERVICING SOLUTION


LoanCare offers a component servicing solution because we understand that not all subservicing offerings are one-size-fits-all. That is why in addition to full servicing subservicing, we can also unbundle our services so that clients may select and pay for only those services actually needed.

LOANCARE’S COMPONENT DEFAULT SERVICING


LoanCare, on behalf of our clients, can perform one or more of the following services:

Collections

LoanCare’s collection efforts focus on educating borrowers on proper debt management in order to maximize the likelihood of continued timely payment. We establish clear expectations with borrowers and work with them to identify and resolve any financial concerns that may occur. LoanCare can perform the following collection efforts on behalf of the client:

  • Determine reason for default
  • Present repayment plans
  • Conduct skip tracing
  • Coordinate property visits and post-payment reminders
  • Solicit for loss mitigation solution

Loss Mitigation

LoanCare initiates early contact with homeowners who are in dire financial trouble to discuss alternatives to foreclosure. The following loss mitigation services are offered in combination or a la carte:

  • Outbound Calling Campaigns
  • Inbound Call Management
  • Hardship Package Management
  • Workout Decision Follow Up
  • Quality Control Review
  • Second Looks
  • Mass Mods
  • Short Sales

Bankruptcy Monitoring

LoanCare’s component bankruptcy service is intended to assist our clients to monitor their portfolios for bankruptcy filings and the progression of a borrower’s bankruptcy proceedings after initiation. LoanCare can perform the following bankruptcy monitoring services on behalf of the client:

  • Scrub portfolio daily to identify new filings, discharges, dismissals and death notices
  • Notify client of new filing, proof of claim filing, account monitoring, payment application and motion for relief monitoring
  • File motion of relief at the 60th day of default of plan
  • Perform loss mitigation solicitation, working directly with debtor counsel to facilitate loan modification or deed-in-lieu of foreclosure

Foreclosure Services

Our primary goal is to encourage defaulting borrowers to make all payments when due, however, when no satisfactory arrangements can be made for delinquent payments, LoanCare will provide foreclosure services on a component basis. These services include:

  • Order inspections as prescribed by Agency Guides
  • Pursue foreclosure when no satisfactory collection arrangements can be made
  • Determine eligibility for foreclosure referral
  • Set up foreclosure, first legal monitoring, timeline management, document management, bid and valuations services

Mortgage Insurance (MI) Claims

LoanCare offers MI claims support on behalf of the client. LoanCare can perform the following services:

  • Prepare and present claims to qualified insurer under any MI policy
  • Perform title search, asset management and disposition of REO property
  • Manage, conserve, protect and operate each REO property for the purpose of maximizing the net present value of proceeds recoverable

Post-Foreclosure

LoanCare offers the following services to aid clients in the post-foreclosure process:

  • Monitor and review property inspection results, vacant property remediation and prepare for conveyance
  • Review all vendor invoices to validate appropriate expenditures, allowable limits and statutory compliance
  • REO management including market analysis, listing recommendations and repair analysis