Don’t Get Lost in the Shuffle
Your priorities are our priorities. Discover how a focused subservicing partner, advanced data analytics, and dedicated customer service deliver the performance you’ve been missing.
- Custom solutions for diverse loan products
- End-to-end private label experience
- Locked in cost-to-service rate
- Highly rated HELOC subservicing
- Account-based retention marketing
- Rigorous compliance, risk and fraud controls
Personalized Subservicing Options
LoanCare adapts to the scale and complexity of your mortgage portfolio, offering solutions that grow with your business.
- Automated Compliance: Our proactive monitoring system will keep you one step ahead of regulatory requirements, minimizing the risk of fines and reputational harm.
- Sophisticated Technology: State-of-the-art loan servicing platforms optimize account administration and provide instant portfolio assessments.
- Cost-Effective Operations: We minimize the need for in-house personnel and training, resulting in financial savings and scalability without compromising customer satisfaction.
Navigating with Data Analytics
By partnering with a servicer who provides data analytics expertise and on demand access, you gain insights into borrower behaviors and market trends to enhance your ability to reach customers with relevant financial offers when and how they prefer. In addition, leveraging advanced servicing platforms like LoanCare Analytics™ can help you effectively manage HELOC servicing nuances whether open-ended, segmented, fully amortizing, or interest-only and the related regulatory landscape.
Your Customers’ HELOC Helper
LoanCare® has a dedicated HELOC team who knows exactly what is required including disbursement management, calculation accuracy, setup, communication, regulation, and much more. We support:
- Segmented and fully amortizing HELOCs
- Multiple draw periods
- Lien monitoring and reporting
- Second liens & construction loans
Fraud controls are built into our process. We review 100% of checks to verify signatures against the note on file and have strict wire transfer procedures to identify potential fraud early.
