Your Servicing Department
LoanCare delivers comprehensive subservicing solutions as a true extension of your in-house team: aligned, accountable, and seamlessly integrated. It’s subservicing that feels like your own.
Our digital retention program got even smarter. Paid in Full Monitoring and RateTrak are the latest additions to our market-leading suite of retention tools designed to deliver data and analytics to help clients capitalize on opportunities and reduce risk. Paid in Full Monitoring is a subscription service offered within LoanCare Analytics™ that provides an in-depth look at loans that have paid in full along with a a stratification of retained loans by interest rate, month of payoff and state. RateTrak, which is expected to launch in late 2025, enables homeowners to use an interactive slider tool to indicate a desired interest rate or reduced monthly payment goal they’d like to achieve should interest rates decline. By self-selecting to be alerted when rates fall, RateTrak gives subscribed clients a signal indicating which customers are receptive and ready to explore refinance options.
Watch a brief overview (right) or contact sales to learn more.
Personalized Subservicing Options
LoanCare adapts to the scale and complexity of your mortgage portfolio, offering solutions that grow with your business.
- Automated Compliance: Our proactive monitoring system will keep you one step ahead of regulatory requirements, minimizing the risk of fines and reputational harm.
- Sophisticated Technology: State-of-the-art loan servicing platforms optimize account administration and provide instant portfolio assessments.
- Cost-Effective Operations: We minimize the need for in-house personnel and training, resulting in financial savings and scalability without compromising customer satisfaction.
Navigating with Data Analytics
By partnering with a servicer who provides data analytics expertise and on demand access, you gain insights into borrower behaviors and market trends to enhance your ability to reach customers with relevant financial offers when and how they prefer. In addition, leveraging advanced servicing platforms like LoanCare Analytics™ can help you effectively manage HELOC servicing nuances whether open-ended, segmented, fully amortizing, or interest-only and the related regulatory landscape.
Your Customers’ HELOC Helper
LoanCare® has a dedicated HELOC team who knows exactly what is required including disbursement management, calculation accuracy, setup, communication, regulation, and much more. We support:
- Segmented and fully amortizing HELOCs
- Multiple draw periods
- Lien monitoring and reporting
- Second liens & construction loans
Fraud controls are built into our process. We review 100% of checks to verify signatures against the note on file and have strict wire transfer procedures to identify potential fraud early.
