About Us

Superior experience, scalable operations, portfolio visibility, rigorous compliance — or all the above. Whatever your objective, we have the expertise to support you.

Who We Are

LoanCare is a nationally recognized leader in full-service subservicing to the mortgage industry. We have been offering our expertise and best practices in providing servicing solutions for others since 1991.

Combining strategic, technical and operational expertise with proven, disciplined approaches, LoanCare solutions get results. Our exceptional customer service starts with our people. We provide personalized support, including more than 1,200 highly trained staff in redundant call centers across the U.S.

We do not view ourselves as an industry vendor, but as a strategic partner, and we look to co-develop successful relationships with our clients, built to last.


With decades of mortgage servicing experience, the executive leadership at LoanCare has navigated clients and homeowners through booms, busts, and pandemics. A comprehensive understanding of all subservicing dimensions ensures portfolios perform and compliance is met at each stage of the mortgage journey. Striving to continually improve results, the team has created a culture of empathy, innovation and data-driven insight.

David Worrall

Dave Worrall is the President of LoanCare. His passion for delivering experiences that exceed expectations has powered LoanCare’s service innovation, operational excellence and world class customer support.

Prior to joining LoanCare, Dave was President of RoundPoint Mortgage Servicing Corporation. Dave also held senior leadership roles in loan servicing at Citigroup, Fannie Mae and GMAC-RFC. While at Fannie Mae, Dave worked directly with the Department of the Treasury on the Making Home Affordable programs.

Dave earned his MBA from Texas A&M University as a Ford Distinguished Scholar. Dave also holds a bachelor’s degree in English from Florida State University.

Mike Blair

Mike Blair is Executive Vice President and Chief Operating Officer. Mike’s one mission, one team approach has led to the development of an exemplary operations support team. Mike brings more than 30 years of experience in the mortgage industry to his role with deep expertise in servicing, default, and loss mitigation.

Mike previously served as Chief Administrative Officer for LoanCare, responsibilities included the strategic direction of subservicing technologies. Prior experience includes executive roles with Cenlar and Key Bank.

Mike earned his bachelor’s degree in Business Management from St. Joseph’s College.

Vicki Brown is Executive Vice President of Client Relations. Vicki has spent 25 of her 32 years in the servicing industry with LoanCare. She leads a team of relationship management specialists focused on driving operational excellence for LoanCare’s most important affiliations, our subservicing clients.

Vicki oversees all aspects of client relations from the sales process and solution implementation to ongoing program management.