About Us

Superior experience, scalable operations, portfolio visibility, rigorous compliance — or all the above. Whatever your objective, we have the expertise to support you.

Who We Are

LoanCare is a nationally recognized leader in full-service subservicing to the mortgage industry. We have been offering our expertise and best practices in providing servicing solutions for others since 1991.

Combining strategic, technical and operational expertise with proven, disciplined approaches, LoanCare solutions get results. Our exceptional customer service starts with our people. We provide personalized support, including more than 1,200 highly trained staff in redundant call centers across the U.S.

We do not view ourselves as an industry vendor, but as a strategic partner, and we look to co-develop successful relationships with our clients, built to last.

Loancare map locations

Virginia Beach, VA • Pittsburgh, PA • Jacksonville, FL • Chandler, AZ


LoanCare is proud of the executive team leading our company. Their knowledge, vision and experience has driven extraordinary growth over the past five years and positioned us to remain among the three largest subservicers for many years to come.

David Worrall

Dave Worrall is the President of LoanCare. His passion for delivering experiences that exceed expectations has powered LoanCare’s service innovation, operational excellence and world class customer support.

Prior to joining LoanCare, Dave was President of RoundPoint Mortgage Servicing Corporation. Dave also held senior leadership roles in loan servicing at Citigroup, Fannie Mae and GMAC-RFC. While at Fannie Mae, Dave worked directly with the Department of the Treasury on the Making Home Affordable programs.

Dave earned his MBA from Texas A&M University as a Ford Distinguished Scholar. Dave also holds a bachelor’s degree in English from Florida State University.

Mike Blair

Mike Blair is Executive Vice President and Chief Operating Officer. Mike’s one mission, one team approach has led to the development of an exemplary operations support team. Mike brings more than 30 years of experience in the mortgage industry to his role with deep expertise in servicing, default, and loss mitigation.

Mike previously served as Chief Administrative Officer for LoanCare, responsibilities included the strategic direction of subservicing technologies. Prior experience includes executive roles with Cenlar and Key Bank.

Mike earned his bachelor’s degree in Business Management from St. Joseph’s College.

Vicki Brown

Vicki Brown is Executive Vice President of Client Relations. Vicki has spent 25 of her 32 years in the servicing industry with LoanCare. She leads a team of relationship management specialists focused on driving operational excellence for LoanCare’s most important affiliations, our subservicing clients.

Vicki oversees all aspects of client relations from the sales process and solution implementation to ongoing program management.

David Callahan

David Callahan is Executive Vice President and Chief Information Officer. He has over 30 years of experience leading major digital transformation, technology due diligence and delivering powerful B2C and B2B solutions. David provides strategic leadership to ensure operational services to the business are being supported in a timely, impactful and cost-effective manner.

Previously, David served as SVP of Mortgage Servicing Technology at Mr. Cooper. He was responsible for the modernization and digital transformation of technology including mobile and cloud services. Results increased operational efficiency, enhanced cyber security, data management and analytics.

David earned his MBA in Technology Management at the University of Washington, Michael G. Foster S