Portfolio Investors

We will deliver the best value available through a performance driven approach, incorporating the right people and processes.

Superior Service and Performance

Work with an experienced management team who understands the importance of customer experience and financial performance when it comes to maximizing your Mortgage Servicing Rights (MSR) asset value.

LoanCare’s proven operational excellence enables the capacity and scalability to board significant loan volume. Stellar servicer ratings from S&P, Moody’s, and Fitch support our ability to deliver time and again. Our rigorous approach to compliance, risk management and fraud prevention stands up to the highest levels of regulatory scrutiny. We will exceed your expectations every day.

Expertise

Leverage our established relationships with sizable capital markets and hedge fund companies who are active participants in property investments. With more than 60 subservicing clients LoanCare can be a source for MSR solutions. All stakeholders benefit from an internal LoanCare-to-LoanCare servicing trade, which typically features lower setup and release fees with virtually no borrower disruption.

Performance

Our proprietary analytics platform offers unprecedented visibility into your loan data. Dashboards provide at-a-glance summaries down to the loan level. Lenders can access historical, current, and predictive views of their loan portfolio to identify opportunity, manage risk and mitigate loss.

Innovation

Exceptional customer service starts with our people. We provide personalized support, including more than 1,200 highly trained staff in redundant call centers nationwide. Our intuitive website, MyLoanCare.com and mobile app, equips customers with extensive self-serve tools and resources.

aerial view of houses

LoanCare Mortgage Servicing Solutions

team working on computers

SUBSERVICING

LoanCare is an outsource option for property investors to expand capabilities and respond to market dynamics with maximized operational efficiency and minimized infrastructure dependencies.

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COMPONENT SERVICING

LoanCare component servicing enables clients to pay for what they need. Capabilities include Mortgage Insurance Claims, Post-Foreclosure and Foreclosure Services, Bankruptcy Monitoring, Loss Mitigation and Collections.

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INTERIM SUBSERVICING

LoanCare interim services help clients navigate the complexities associated with selling loans in secondary markets. Reduce manpower, streamline transitions, avoid onboarding delays, and maintain RESPA compliance.

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Credentials

In addition to holding licenses in each state requiring one, LoanCare is an approved servicer for the U.S. mortgage industry.

Moody's
S&P Global
Fitch Ratings
Moody's
SQ2- (Above Average)
S&P Global
Above Average
Fitch Ratings
RPS2+ Prime
RPS2+ Subservicers

This is LoanCaring.

LoanCare delivers the best-in-class servicing experience for lenders and homeowners . We provide industry leading portfolio management. Your success is ours. We treat your homeowners as our own.

Service Beyond Expectations

People

It begins with unmatched industry expertise.
Your customers receive the support they need from the most qualified professionals, no matter when or how they reach us.

Performance

Quality, Compliance, Dependability
Our clients know we will get the job done, delivering the best financial outcomes with exceptional customer support.

Technology

Innovation at work.
From our digital first mindset to our proprietary analytics platform, we uniquely offer the most actionable portfolio insights and data-driven strategies in the industry.

Interested? Let’s talk.

Learn how LoanCare’s innovative technologies and efficient processes deliver can enhance the value of your MSR portfolio. Please submit information for us to reach you.