With over 30 years of loan servicing experience through booms, busts, and pandemics, it’s fair to say we know the mortgage industry well. Still, there is always more to learn and experience to gain. That’s why having strong industry partners to fill in any knowledge gaps, provide meaningful resources, and collaborative experiences can make all the difference. As part of our commitment as a loan servicer to our clients, we look to sustain relationships and to evolve continuously to serve their changing needs. One such partner for LoanCare has long been the Mortgage Bankers Association (MBA).
Membership and participation in the MBA help keep our staff up to date on the latest changes in the industry. Key areas that are important to both our clients and our team relate to changes in technology and compliance. We also have the opportunity to listen to the ideas and concerns of our fellow members. An organization like the MBA is a great place to grow our skills and help our industry thrive during times of disruption. In addition, the MBA is a respected voice for our shared industry to the public and policymakers educating stakeholders of our shared impact on the economy and society.
Founded in 1913, the MBA is a national association representing the real estate finance industry, both residential and commercial. One of its goals is to work on expanding homeownership and extending access to affordable housing to all Americans. Headquartered in Washington, D.C., the MBA represents thousands of members across the housing spectrum and is perfectly poised to advocate for policy changes to the benefit of homeowners and businesses alike through their grassroots affiliate network, the Mortgage Action Alliance (MAA). Helmed by some of the best and brightest in the housing industry, the MBA offers an array of benefits to its members. A key benefit is providing members some of the market’s best research and educational resources.
As a member organization, LoanCare attends MBA conferences across the country throughout the year. Such events allow our team members to create valuable relationships across organizations. In addition, the events allow us to share our new and exciting product advancements and stay up to date on the latest technological innovations and homeowner experience.
Recently, our team attended the MBA Secondary and Capital Markets conference in New York City. The conference featured sessions with speakers from Ginnie Mae, Fannie Mae, the Federal Housing Finance Agency (FHFA), Morgan Stanley, Wells Fargo, the MBA, and many more. In today’s ever-changing market environment, occasions to meet with industry leaders are a can’t-miss opportunity.
But it’s not just in-person events like conferences – the MBA offers incredible webinars and educational resources to members, which we encourage our team to take advantage of, and we are proud to say that many do. In addition, hundreds of our employees take advantage of their free membership eligibility to the MBA and participate in their programming. Continuing education and professional development are significant areas of focus at LoanCare. We encourage employees to make the most of their memberships by enrolling in the MBA’s Residential Certified Mortgage Servicer (RCMS) Certificate and Designation program. The program can help further their careers, set them apart in the servicing world, and give them the knowledge and insights they need to serve our customers. From newsletters to networking and more, our MBA membership is one of the reasons we are a leader in the mortgage loan servicing industry. We know that it takes more than just membership in the MBA to maintain that loan servicing leadership; it takes active participation and engagement.
One resource our team members have found particularly insightful is the content produced by the MBA’s mPower network. The mPower network focuses on creating opportunities to leverage the power and influence of women in the housing industry. It has created a valuable resource for women to exchange ideas and connect with their peers. With an employee base over 70% women, this resource is especially valuable to the LoanCare team. Our Women’s Initiative Council, in particular, draws great inspiration from the mPower network and continues evolve. Especially in our increasingly remote environment, chances to connect with our peers and share experiences are more important than ever.
Speaking of opportunities to connect and MBA conferences, we’ll be headed to Nashville in October for the MBA’s Annual Expo. Contact us if you’d like to meet and see how we can help you with your subservicing needs!